NJM Makes Forbes List of World’s Best Insurance Companies 2024
July 31, 2024NJM ranked #7 for home insurance and #5 for auto insurance in the U.S.
WEST TRENTON, NJ — NJM Insurance Group has been recognized by Forbes as one of the World’s Best Insurance Companies 2024. Forbes assigned rankings for each country, based on type of insurance. NJM ranked #7 for U.S. home insurance and #5 for U.S. auto insurance, out of 30 companies on each list.
“NJM’s focus is on exceeding our policyholders’ expectations,” said Mitch Livingston, NJM president & CEO. “We are pleased and thankful to all our policyholders who felt so confident in their coverage that they affirmed NJM’s value in this independent survey.”
To create the World’s Best Insurance Companies list, Forbes partnered with Statista and surveyed more than 45,000 people across 15 countries who have held at least one insurance policy for their home, car, or life within the last three years. Surveyed between late January and mid-March, participants were asked about their satisfaction and loyalty to their insurance company, and if they would recommend it to others. They also rated their insurer based on criteria including the advice employees offered, customer service, price performance, transparency, and damage service.
“I’m proud to see the hard work of our staff recognized by a distinguished publication like Forbes,” said Christine Schmidt, NJM vice president of Personal Lines. “The survey results are an external validation of our vision to provide cost-effective insurance solutions through the delivery of a superior customer service experience.”
NJM’s commitment to customer satisfaction is routinely recognized by independent, third-party organizations. In fact, Forbes named NJM as one of America’s Best Insurance Companies for 2024 in an article published last year.
About NJM Insurance Group
Founded in 1913, NJM is among the Mid-Atlantic region’s leading property and casualty insurers. The Company operates in a mutual fashion for the exclusive benefit of its policyholders and is consistently recognized for its award-winning customer service, superior claims handling, and overall customer satisfaction. NJM’s personal insurance products are available direct to consumers in Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania. The Company also works with a preferred network of independent agents to deliver business insurance in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania. Visit njm.com to learn more.