NJM Newsroom

NJM Recognized by J.D. Power for Providing “An Outstanding Auto Claims Experience”

Receives prestigious designation seven years in a row

 NJM Insurance Ranked No. 1 by J.D. Power for Auto Claims Satisfaction

Award Underscores Company’s Dedication To Putting Policyholders First

 Empowering Communities Through Partnership

Representatives of philanthropies discuss how support can lead to a better tomorrow.
News Releases
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NJM Announces the Retirement of President & CEO Mitch Livingston March 12, 2025

NJM’s President & Chief Executive Officer, Mitch Livingston, will retire on July 31, 2025. Carol Voorhees, NJM’s Executive Vice President & Chief Operating Officer, will succeed Livingston.

 NJM Contributes $100,000 Toward Hunger Relief Efforts December 10, 2024

NJM partners with food banks to support communities across the Mid-Atlantic region

 NJM Insurance Group Ranked by J.D. Power as the Number 1 Insurer for Auto Claims Satisfaction October 29, 2024

Award underscores company’s dedication to putting policyholders first
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About NJM

Founded in 1913, NJM is a regional property and casualty insurer with a national reputation for auto claims satisfaction. The Company offers auto, homeowners, renters, condo, and umbrella insurance to individuals in Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania.

NJM Business Insurance is available in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.

NJM’s mission is to provide value-based insurance solutions for the benefit of our policyholders while maintaining the highest levels of service, integrity, and financial stewardship.

Teen Driver Safety

NJM offers free teen driver safety programs as part of our enduring commitment to safety and to support the communities we are privileged to serve. Learn more …

Community

Supporting the communities we’re privileged to serve is one of our strongest beliefs. We encourage our employees to get involved in the places where they live, work, and play, because relationships matter. We are pleased to volunteer our time and resources to the nonprofits that lift up the areas we serve. Learn more …

Media Coverage
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NJM Insurance Makes $100,000 Donation to Hunger Relief Efforts in Mid-Atlantic Region
NJM V.P. Commercial Lines on How To Prepare for Emergencies
NJM’s Carol Voorhees – Wise Advice from 14 Female Executives
MORE MEDIA COVERAGE
Awards and Recognition
Employees giving accolades
NJM Insurance Group Ranked by J.D. Power as the Number 1 Insurer for Auto Claims Satisfaction
NJM Insurance Group Claims Service Recognized by J.D. Power for the Seventh Year in a Row
NJM Makes Forbes List of World’s Best Insurance Companies 2024
More Awards and Recognition

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NJM uses multimedia to educate our policyholders and prospective customers about our products, services, and community programs. Watch our most recent advertisements, educational media, and promotional videos here or by following us on social media.

Media Contacts

Connect with our Media Relations team. Please do not contact this team for marketing inquiries.

Linda Coles Manager, Public Relations (609) 659-7280 (201) 349-6320 cell
John Rogers Assistant Vice President (609) 883-1300, ext. 5817 (732) 245-4307 cell

By Mail: Attn. Corporate Communications Department, NJM Insurance Group, 301 Sullivan Way, West Trenton, NJ 08628-0227